Pay Your City of Russellville Water Bill!
The City of Russellville has partnered with Nexbillpay to extend additional payment options for our customers.
All you need is the following:
The customer/account number (located on your billing statement, do not include route # or any dashes).
Payment Method (debit card, credit card or check)
Nexbillpay assesses the following transaction fees:
Debit/Credit Card Payments:
Online - 2.75% of the transaction or a minimum fee of $2.50
Phone - 2.75% of the transaction or a minimum fee of $2.95
Transaction fees will be calculated and disclosed prior to finishing your payment and will appear as a separate charge on your debit/credit card statement.
Electronic Check Payments:
Online or by phone- $2.00 fee
All fees are paid directly to Nexbillpay. The City of Russellville does not retain any portion of the transaction fees!
Payments made after 11:59 p.m. on the fifth (5th) of the month will not be credited until the next business day.A late fee will be assessed to the bill.
Payments made after 11:59 p.m. on the fifteenth (15th) of the month will not be credited until the next business day.Accounts will be placed in disconnect status and have a fee of $35.00 assessed to the bill, even if interruption of service has not occurred.
If your account is disconnected or in the disconnect process, you MUST contact our office BEFORE you make a payment. You will not prevent disconnection or have your service restored if payment is made without contacting our office FIRST!
City of Russellville Water Billing Department
Hours: Monday-Friday (8:00 a.m. – 5:00 p.m.)
Phone: (270) 726-5005 or (270) 726-5006
PHONE PAYMENTS ONLY: 1-855-372-2793
Click the link below to make a payment